Q: What’s the life span of your water park products?
A: The normal life span is 3-5 seasons.
Q: Our area is very hot, what’s the temperature that your material can withstand?
A: Our material is customized anti-UV material.It’s ok for Queensland Australia and Thailand weather.
Q: Can you print my logo on the items?
A: Yes, we can print your logo on the items.
Q: Is your material suitable for salt water?
A: Yes, we have many water parks installed in the sea. Such as water park in Spain,Colombia.
Q: Do you have CE certification?
A: We have CE certificate for air pump. For water games, they are of sports equipment, not children toys, so it does not have CE directive. We only have TUV certificate against EN15649 and this is ok for license applying,insurance buying and import customs clearance.
Q: I can not find a satisfactory combination on your website, can you design according to my water area?
A: Yes, please tell us your water area, water depth, capacity, approximate budget, we will design according to your need.
Q: Why similar design, price difference is so big?
A: For inflatable water park, price difference usually depends on material, dimension and workmanship details.
Q: How to setup an inflatable aqua park?
A: You need to prepare concrete blocks as anchors. Usually the concrete blocks weight should be 3-4 times more than the weight of inflatable water park. During inflatables inflating and moving to the water process, make sure the ground is not sharp. If your land is not grass land, put a big mat under the inflatables for protection purpose. Then move the inflatable water park items to the water and fix to the right place according to the design.
Q: Are your inflatable water parks suitable for sea condition?
A: Yes, our inflatable water parks are designed for both calm water and sea condition. We have many clients installed the park in the sea in Okinawa, Croatia, Greece etc. Some of the locations have 55mph storms. Our double connection systems make the park very stable.
Q: Can I buy a smaller one for the 1st season and enlarge in the next season?
A: Yes,you can do so. We can make connection system accordingly when we build the park for your 1st season.
Q: What do I need to prepare if I want to open a park?
A: Normally, the main point that you need to prepare is to find a proper water area and apply for the License from your authorities. For permission, different countries or even cities have different rules, you need to check with your local authorities.
Q: What are the payment terms?
A: L/C, T/T, Western Union,PayPal,Cash,Money Gram,Bank Account. 50% deposit to confirm the order, balance before shipment against photos of the finished products or spot checking.
Q: How long does it take from ordering to getting the shipment?
A: Normally, if we do not have aqua parks in stock, it usually takes 60-75 days for customer from European and North America area; for Asia, usually takes 30-50 days. If we have stock, 10-15 days production time can be deducted.
Q: How long does it take to set up the floating water park on water?
A: The set up time depends on the number and size of the products as well as the number of set up labors. For example, if the anchors are in place, a 100 capacity park takes 1-2 days for 6 persons.
Q: How do you deal with repairs/defective floating water park products?
A: For minor defects that customers can repair, we offer repair kit, repair instruction and video.
Q: How do we carry out an order?
A: Inquiry——Design details communication——Confirm the design——Quote for the design——50% deposit to confirm the order——Start production——Finish production and inspect by Chinee Inflatables QC——Client inspect products via photos or on spot——50% balance payment——Loading and shipment arrangement——Send necessary shipping documents for import customs clearance——Handle customs clearance and pick up goods——Installation——Offer feedback to Chinee Inflatables.
